FAQ
 

At Anubis Systems Technologies, we’re committed to maintaining an informative website with timely, knowledgeable answers to concerns about your project’s life safety systems and equipment, their maintenance, service and required testing . With this in mind, we've compiled a list of frequently asked questions and helpful links.  If you do not find an answer to your question here, please feel free to contact us.
 

How quickly can I expect a response from my call or inquiry?

Usually within a few minutes.  If you happen to reach our voice message system, please don’t hang up.  Leave us a message and we will respond within thirty (30) minutes.

Can you access and provide parts from another manufacturer (i.e. Edwards, Simplex, Siemens, Notifier)?

Most definitely, yes.  If the product (or part) is available locally, we can usually pick it up and deliver it on the same business day.

Can you program changes into an existing fire alarm control?

This depends on the manufacturer and the model number.  It would be easier to list the manufacturers and the specific fire alarm controls we do have the capability of (and expertise in) programming.  They are:

FireLite, Potter, Mircom (FX-350 Series Only), Summit,
Secutron, Notifier (AM-2020, AFP-1010, & AFP-200)

What are your payment terms?

We accept cheques, VISA, MasterCard, and American Express payments.  In certain situations we may request a deposit before we start working on your order (usually 40%, with the balance payable on completion and hand-over).

Do you charge for overtime (or an after-business-hours call-out)?

Our service rate is fixed at $90.00 per hour with a two hour minimum.  This rate applies to all calls within the Greater Vancouver Regional District and Fraser Valley.  The same rate applies for any weekend or holiday when our office is normally closed.  For service outside of the Lower Mainland, please call us!

 

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Building Life Safety, Security, and CCTV Systems

Fire Safety and Emergency Planning

ULC Fire Alarm Monitoring

Extinguishment, Deluge, and Sprinkler Systems

Building Life Safety Audits

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